Information Technology > IT Management

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Top 7 Trends Transforming the High Tech Industry Learn the new developments that are changing the high tech industry and the new..	Six Best Practices for Nurturing High Performing Teams Discover how to create innovative teams, who not only vastly improve our business but..
The Essentials of IT Management Kit Download this kit to learn everything you need to know about IT Management...	101 Design Ingredients to Solve Big Tech Problems Tough technology and business challenges face you at every stage of a project...
The Essentials of the Cloud - Free Kit Download this kit to learn everything you need to know about the Cloud...	Building a Better IT Service Channel Discover what ITSM experts say about improving IT engagement, resolution and satisfaction...
Get the Whole Picture Learn why most organizations miss user response monitoring - and what to do about it...	Situation Awareness for Disaster Management in the Information Age Well informed decisions lead to good outcomes...
Clearing the Clouds for Midmarket Businesses In today's always-on, hyper-connected world, technology has become a critical ingredient for..	Active Administrator Trial Start your virtual trial today...
The Forrester Wave™: Application Life-Cycle Management, Q4 2012 Forrester Just Simplified your Agile ALM Vendor Decision - Rally Software..	The Essentials of the Cloud - Includes the Free Demystifying The Cloud eBook Download this kit to learn everything you need to know about..
10 VoIP Companies and Technologies to Watch in 2013 Just in time for the new year is your new guide to VoIP! This free guide from one of..	Learn How to Align, Motivate, and Drive Sales Performance “Get the most from your sales team through coaching, real-time feedback, and..
HP StoreOnce is 'Better Together' with HP Data Protector 7 This paper looks at the benefits to be realized in the combined scenario of HP..	Future-Proofing Your Data Center Storage Learn how investing in increased flexibility and automation can provide additional agility for..
Top 3 How-To Agile Planning Guides from Rally Software Learn all you need to know about the basis of Iteration and Release Planning in..	Pros & Cons of Outsourcing Your Payroll Service It used to be that outsourcing payroll services was only necessary for larger companies. Of..
The Essentials of Sales Kit - Includes a Free ABC of Sales eBook Download this kit to learn everything you need to know about Sales...	Enhancing GRC Through Effective Access Risk Management Learn how your company can adopt a holistic view when it comes to reducing and..
Mobile Is The New Face Of Engagement Mobile is not simply another device for IT to support with a shrunken Website or a screen-scraped SAP..	Maintenance Technology Is the premier publication for equipment reliability and maintenance bringing you quality articles on best..
The Forrester Wave™: Emerging Managed Security Service Providers, Q1 2013 In Forrester's 15-criteria evaluation of the emerging Managed..	Complying with Financial Services Regulations Through Information Availability Learn how protecting the increasingly complex and vital IT..
Freelancing Fundamentals In this course, author and seasoned freelancer Tom Geller shows you how to prepare for a transition to freelancing...	Goodbye Payroll Headaches, Hello Payroll Outsourcing Payroll can be costly. This guide will explain the tips and tricks to find the right..
Building Your Sender Reputation In Four Steps Your email sender reputation shows mailbox providers how reputable your sending habits are...	Top 10 Must Have Business Phone Features Buying a Business Phone System? See Compare Business Products' Top 10 Must Have Business Phone..
Guide to Social IT Basics Learn why socially enabled support inevitably leads to enhanced IT productivity and efficiency as well as more..	The Essentials of Agile Download this kit to learn everything you need to know about Agile...
A Guide to Smart Printing Understanding the Capabilities, Use Cases and Advantages of Smart Printers...	Microsoft Excel 2013-- Quick Reference Guide This Microsoft Excel 2013 Quick Reference provides shortcuts, tips, and tricks for the..
The Official Samba-3 HOWTO and Reference Guide 2nd Edition Fully Updated to Reflect Major Improvements and Configuration Changes in..	12 Hiring Manager Secrets to Getting the IT Job You Want Learn how you can make yourself a more attractive candidate now with PrepLogic's..
SAP® Solutions for Small Businesses and Midsize Companies Learn how by leveraging SAP® solutions that best fit your needs, you can..	FREE Scientific eNewsletters from Advantage Business Media Are dedicated to specific markets, with a commitment to providing relevant,..
Security Solutions: The CyberAngel® with Wi-Trac 4.0 Learn how the right technology can provide Real-Time Security, Tracking and..	Monitoring and Managing Distributed Retail Locations Managing the IT systems and networks that connect the multiple offices and stores found..
Improving Customer Support and Help Desk Efficiencies Read this white paper to understand the problem with relying solely on self-service..	Symantec DLP for Tablets: An Intelligent Security Decision DLP solutions designed specifically for tablets and other tablets may provide the..
Build the Path to Better Profits: Implementing ERP Technology Successfully Nine steps to easier ERP implementations and profits for small..	Four Steps to Developing a Service Management Strategy for Midsized Business Discusses the progression of businesses from small to midsize..
Spazio File Audit & Control: Definition & Benefits Learn how senior managers and executives are exploring ways to reducing complexity of..	Best Practices Guide for Outsourcing Your Human Resources Functions Outsourcing can be a viable management strategy for many companies...
Why Software as a Service Makes Sense in a Slow Economy Learn how a hosted model reduces the need for capital and makes spend more..	The Executive Buyer's Guide to Project Portfolio Management The Innotas Executive Buyer's Guide provides you with a concise overview of..
Wisdom of Crowds™ Business Intelligence Market Study®, 2012 This analyst report provides a wealth of information and analysis - offering..	Essential Guide to Disaster Recovery in System i (AS/400) and AIX environments Create the framework for a DR plan for your IT systems...
Performance Management Without Biases Today's organizations require a best-of-breed performance management platform...	Make Support Social: Turn Customer Engagement into Customer Success This paper for Customer Service Professionals examines trends in social..
Taking the "Entitlement" Out of Enterprise Software Learn about lower cost models and new maintenance options to help reassess your IT..	HPOV vs. GroundWork Monitor Enterprise How serious is your organization about saving money?..
The Cisco Smart Business Roadmap: Solutions to Address Today's Business Challenges and Move Your Business Toward Optimal Performance SMBs:..	Should You Invest in GRC Tools? Learn the advantages of using GRC solutions for your business...
How to Design & Manage a Strategic Outsourcing Program and Avoid Common Mistakes Software vendors: Discover how to effectively make..	High-Tech and Telecom Customer Service and Support: Knowledge Management is NOT an Add-on! This paper for high-tech customer service..
VoIP Vulnerabilities What you need to consider when assessing business phone systems...	Satech Rodlan Upgrades its IT Services with NTRadmin to Support an Increasingly Mobile Client Base With new offices and customers to support..
FierceCIO Stay up-to-date on the latest in IT security, staffing, and spending trends by signing up for this free, twice-weekly email news..	Photoshop CS5 Extended One-on-One: 3D Type Effects- Free Video Training Tutorial In this final installment of Photoshop CS5 Extended..
Microsoft Online Services Business Value Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online..	IT Automation for IT DecisionMakers IT professionals, learn how to use automation to optimize your organization's service desk...
The Invisible Threat: Interference and Wireless LANs Discusses the threat that interference represents, and how spectrum assurance tools can..	Medical Product Outsourcing Is the only global magazine dedicated to the growing trend of medical device and in-vitro diagnostics outsource..
Iteration Planning Guide The purpose of the iteration planning meeting is for the team to commit to the completion of a set of the highest..	Google Calendar Essential Training- Free Video Training Tutorial In Google Calendar Essential Training, Google Apps trainer Susan Cline..
Becoming Proactive In Application Performance Management IT organizations must employ technologies like end user experience monitoring as..	Best Practices for Measuring Help Desk Performance Learn how to measure and master the performance of your help desk in this free white..
Document Process Management: The Case for an Integrated Lifecycle Approach How outsourcing DPM maximizes the utility of documents as..	Silver Peak's VXOA: A Foundation for Universal WAN Optimization It is a new era - with new leaders - in WAN Optimization. The drivers are..
Best Phone Systems for a Successful Call Center (Editor's Picks) This paper will empower any phone system buyer to make the right purchasing..	IT GRC Turning Operational Risks into Returns Learn how to turn your company's IT GRC processes into strategic assets...
High-Tech and Telecom Customer Service and Support: Knowledge Management is NOT an Add-on! This white paper for high-tech customer service..	The Data Quality Imperative in Governance, Risk and Compliance Organizations pay a significant price as a result of poor quality data. What..
So Long to Conventional Wisdom Around Data Migration This paper describes the benefits of change of DBMS in today's modern computing..	Outsourcing Web Projects: 6 Steps to a Smarter Business - Free Preview! Learn the fundamentals of finding, selecting, engaging, managing,..
Staying One Step Ahead with Synthetic Performance Monitoring Learn why it's essential that businesses measure application response times..	MDM and BYOD - The 8 Key Factors To Your Projects Success If you are currently in a Mobile Device Management or Bring Your Own Device..
Drive Performance and Growth with Scalable Solutions for Midsize Companies For growing companies, success depends on the ability to..	The Hidden Costs of Self-Signed SSL Certificates Learn why self-signed certificates are much costlier-and riskier- than working with a..
Leveraging In-house eDiscovery Technology for Protecting Data Privacy, Enabling IP Protection, and Controlling Sensitive Data This paper..	Accessing and Selecting Business Management Software Transitioning accounting functions to a new software package is tricky, this guide will..
Drupal 7 Essential Training -- Free Video Training Tutorials Drupal 7 Essential Training shows how to get the most out of Drupal, the..	Hosted Security for Small and Medium-Sized Businesses Learn how SMBs can get enterprise-level benefits by using a hosted security service..
Selection Criteria for Remote Support Tools Find out 10 critical selection criteria to use when evaluating remote support platforms, and..	Stretching the Software Budget with Enterprise License Optimization Learn what ELO is and how you can use it to maximize your dollars...
Onshore vs. Offshore: Choosing the Best Call Center Service for Your Business Much has been made over the value of Call Center Outsourcing,..	The Ideal Security Patch Process - an ITIL-based, Best Practices White Paper Would you know what the ideal patch process looks like?..
The Growing Importance of E-Discovery on Your Business Explores the challenges e-discovery presents to IT departments, and guidelines for..	Web Form Design Best Practices- Free Video Training Tutorial In this course, interaction designer Luke Wroblewski shows how to create web..
ITIL for the Midsized Business SMBs experience challenges inherently different than large enterprises. Core ITIL best practices can improve..	Electronic Lab Notebook Speeds Drug Discovery Find out how Millennium's ELN empowers chemists and biologists...
Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions Discover how to solve the need for..	StoredIQ's Flagship eDiscovery for SharePoint Taneja Group analyst, Christine Taylor, discusses how the StoredIQ Information Intelligence..
Connecting Business and IT Goals with Closed Loop Client Management Learn about client management problems, ITIL Best Practices, and how..	8 Tips for Outsourcing Call Center Projects Discover successful techniques from the experts on outsourcing call centers...
The Importance of a Print Management Strategy – And Why it Matters Executive Management: learn how to control expenses by outsourcing the..	Actual Storage Utilization and Your IT Bottom Line Now more than ever, IT managers must spend carefully to keep from negatively impacting..
Top 5 Reasons to Replace your Remote Support Tool Why your existing remote support tool may not be keeping pace with the changing needs of..	How to Optimize IT Performance with End User-Based Solutions Gain critical information on servicing your business optimally by learning how..
Windows 7 Tips and Tricks- Free Video Training Tutorial In Windows 7 Tips and Tricks, author David Rivers shares tips and shortcuts for..	The Business Case for Project Portfolio Management This white paper presents CIOs and IT executives with best practices and real-world..
Using Technology to Increase Small Business Productivity Learn how you can save time and money by using these four technology trends to..	Total Support: Achieving Sustainable Business Growth with a Remote Support Solution Explore how IT and Support departments can now be viewed..
Connecting Business and IT Goals with Closed Loop Client Management Learn about client management problems, ITIL best practices, and how..	System i (AS/400) Optimization Best Practices Learn why automation is the only path to achieving a continuous state of optimum System i..
Up and Running with Photoshop Elements 10- Free Video Training Tutorial In Up and Running with Photoshop Elements 10, Jan Kabili introduces..	Combine ITIL and COBIT to Meet Business Challenges Learn how ITIL® and COBIT can be used together to understand the challenges of..
Managing IT Performance and Availability from an End-User Perspective Learn how BMC Software can help you monitor end-user transactions,..	How To Support Your Customers With Twitter 20% of Twitter users are seeking customer support! Learn how to quickly integrate Twitter into..
Four Steps to Developing a Service Management Strategy for Midsized Business Learn solutions for automated systems and for more efficient..	7 Vital Ways HR Services Can Contribute To Your Bottom Line Just how much more efficient can a professional HR service make your business?..
Resilience & Optimization on IBM Power Systems: Surveys of IBM i and AIX Users Read this review of the data protection and recovery..	Microsoft Dynamics CRM: Power Your Service Productivity Explore how Microsoft Dynamics® CRM business software arms your customer..
Up and Running with Office 365- Free Video Training Tutorial Up and Running with Office 365 is an introduction to Microsoft's hosted..	Differentiate Through Quality Using Exceptional Issue Management Increase the quality of your goods and services, and watch customer..
Ensuring Application Availability in Remote & Branch Office Locations Top 5 tips from Forrester Research for supporting application..	Achieving Configuration Compliance in a Regulatory Framework Find out how to achieve automated configuration compliance with an appliance..
How Outsourcing Your HR Can Benefit Your Bottom Line Should you outsource human resources? The definitive answer to this question lies with..	Release Planning Guide Release planning is a crucial Agile practice in which teams commit to delivering key features to customers on a..
SQL Antipatterns: Avoiding the Pitfalls of Database Programming Bill Karwin has helped thousands of people write better SQL and build..	Discovering Savings with Enterprise Software Support Services How TomorrowNow provided Tropical Shipping with cost and time savings while..
IT Innovation Success Kit for IT DecisionMakers Learn how new technologies are cutting insane software maintenance costs, while also..	High Tech Customer Service and Support: Using Analytics to Build a Roadmap to Success This white paper for Customer Service Professionals in..
Cleaning Up Your Excel Data In this course, Dennis Taylor explores the functions, commands, and techniques in Excel that restructure data,..	Camping World Increases Compliance and Reduces Cost with Google Message Discovery Learn how Camping World increases compliance and reduces..
Legacy Tools: Not Built for Today's Helpdesk Why applications like RDP™, pcAnywhere™, VPNs and VNC™ may be costing you..	SPSS Statistics Essential Training- Free Video Tutorial In SPSS Statistics Essential Training, author Barton Poulson takes a practical,..
5 Steps to Protect Your Automation Applications from Downtime Learn how to significantly improve your automation applications availability..	27 Tips for Getting Started in IT Discover everything you need to get started in technology...
Top 10 Reasons to Go Green in IT You know sustainability is critical. Now learn how it can be good for your company, IT department—and..	Run Better in Weeks to Address Current and Future Business Needs Meeting core business objectives and keeping IT projects on time and within..
Sarbanes-Oxley Simplified Learn how to remove weakness in asset and inventory control required by SOX...	Key to Reducing Risk from Unauthorized Applications Learn how application control ensures only trusted applications run on servers and..
How to Get ITIL Done Discusses common hazards, ITIL as best practices, and what you need to know about implementing ITIL and making it a..	Desktop Virtualization: The SMB's Answer to Office Productivity For small and medium sized companies that have limited budgets and IT staff,..
A No Risk Solution for Patching Oracle® Servers Get instant patch protection while eliminating reactive server patching and preserving..	Improve Quality, Save Time and Money - Single Source Your Technical Documentation and Training Single sourcing technical documentation and..